QUALITY OF LIFE
RESILIENCE
PATHWAY TO PROSPERITY
Goal 1.1 Deliver efficient and effective services
Goal 1.2 Transform the experience of conducting business with the City
Goal 1.3 Enhance mobility and transportation options
Goal 1.5 Protect and promote the health and well being of all residents
Pot holes repaired (number)
| 2026 FYTD |
| 1,868 |
Number of Pot Holes repaired by the Public Works Department.
This measure tracks the number of potholes repaired annually by the City of Miami Public Works Department, highlighting performance across multiple fiscal years. Information, such as, the historical trend, shows steady improvement. Subsequently, repairs increasing from 2,503 in FY2019–2020 to 8,644 in FY2024–2025, surpassing the 7,179 repairs completed in FY2023–2024. While earlier years exhibit some fluctuation, recent years demonstrate significant growth in repair activity and greater alignment with rising annual targets. These trends, along with periodic adjustments to performance targets, reflect the City’s evolving understanding of service demand and operational capacity. The consistent use of Fiscal Year to Date (FYTD) values indicates stability in how the measure is calculated over time.
The data supports decision-making by enabling the City to monitor progress toward strategic goals focused on maintaining the quality, safety, and appearance of public spaces and roadway infrastructure. It informs evaluations of operational effectiveness, helps identify resource and staffing needs, and reveals gaps between actual performance and targets, guiding improvements, investments, and priority-setting.
Strategically, the continual increase in pothole repairs strengthens the City’s broader effort to enhance roadway conditions, reduce vehicle-damage claims, improve mobility, and support neighborhood quality of life. Regular measurement and transparent reporting promote accountability while helping refine long-term maintenance practices and advance a systematic approach to improving roadways.
The data on potholes repaired is collected and maintained by the City’s Resilience and Public Works Department. Repair requests and work activities are recorded through the City’s 311 service system, where residents submit service requests, and staff log updates as repairs are completed. The information is then monitored, managed, and reported through OpenGov, which serves as the department’s performance tracking and reporting platform. This combination of 311 data and OpenGov records provides a consistent and reliable source for tracking pothole repair activity across fiscal years.
